[NEW] Livechat guest pool based on department #7678
Conversation
| @@ -716,6 +716,9 @@ | |||
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| // exports | |||
| w.RocketChat.livechat = { | |||
| // objects | |||
| api : api, | |||
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the api was intended to be the communication channel between rocket.chat instance and the livechat widget and not to be opened to the anyone.
| @@ -32,9 +32,33 @@ <h3 title="{{username}}"><i class="status-{{status}}"></i> {{username}}</h3> | |||
| {{#if sms}} <li><i class="icon-mobile"></i>{{_ "SMS_Enabled"}}</li> {{/if}} | |||
| {{#if topic}} <li><strong>{{_ "Topic"}}</strong>: {{topic}}</li> {{/if}} | |||
| {{#if tags}} <li><strong>{{_ "Tags"}}</strong>: {{joinTags}}</li> {{/if}} | |||
| {{#if servedBy}}<li><strong>{{_ "Served by"}}</strong>: {{servedBy}}</li> {{/if}} | |||
| <li><strong>{{_ "ID"}}</strong>: {{_id}}</li> | |||
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what is the usage for the _id field?
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When livechat is opened with same visitor twice, room _id can be used to discern two rooms apart
| </ul> | ||
| </div> | ||
| {{/with}} | ||
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| {{#with inquiry}} |
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please change to use tabs instead of spaces..
| @@ -24,9 +25,18 @@ Template.visitorInfo.helpers({ | |||
| }, | |||
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| room() { | |||
| console.log('room.id', this.rid); | |||
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@vkislichenko thank you for you contribution.. I'm sorry for the very late feedback, I was working on a very big pull request. I've added a few comments already but I didn't have time to look at it all (I'm sorry for the partial review).. Please let me know you need any help. |
Release 0.66.1
# Conflicts: # .docker/Dockerfile.rhel # .sandstorm/sandstorm-pkgdef.capnp # .travis/snap.sh # package.json # packages/rocketchat-lib/rocketchat.info
Merge master into develop & Set version to 0.67.0-develop
…hat#9991) @RocketChat/core Closes RocketChat#9990 This pull request properly brings the web app manifest up-to-date to the current specification and resolves the incorrect start_url origin and the path to the broken images as seen in this screenshot. This resolves the unwanted and incorrect behavior experienced in both Google Chrome and Mozilla Firefox for Android. 
* Fix icons in channels message popup * Fix descriptions in slash commands message popup * Add scrolling in message popup
This pull request aims to format the SVG file containing the UI icons. - [x] Fix indentation - [x] Sort icons alphabetically by `id` - [x] Recover icons lost in c1a5d57
Release 0.66.2
…ool-based-on-department # Conflicts: # package-lock.json # packages/rocketchat-livechat/client/views/app/tabbar/visitorInfo.js # packages/rocketchat-livechat/client/views/sideNav/livechat.js # packages/rocketchat-livechat/server/models/LivechatInquiry.js # packages/rocketchat-livechat/server/publications/livechatInquiries.js
Release 0.69.1
Merge master into develop & Set version to 0.70.0-develop
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@renatobecker can you please take a look if this still makes sense? |
Ok @sampaiodiego, I'm going to do it. |
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@sampaiodiego, We support this approach already, we've made this implementation a few months ago: https://github.com/RocketChat/Rocket.Chat/blob/develop/app/livechat/server/lib/QueueMethods.js#L117 We can close this issue I guess. |
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thanks @renatobecker . closing then |
@RocketChat/core
I've added call inquiry list and close methods,
exposed livechat iframe API
made inquiry to work based on current agent departments instead of listing online agents when room is created
also added one more status for inquiry to close it with the room